You can certainly cancel the pending request. To do so, you would need to contact our sales department (open 24/7) with that request. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password. The faster option on the page would be to give them call if possible.
I hope this answers your question. If you have any more questions or information specific to the issue please leave a comment below so we can further assist you.
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