Community Q&A:

charged twice

Asked by:
lynne86 / 5 Points Time:
2013-02-15 3:47 pm EST Category:
Billing Hits:
488
<p>I purchased your web hosting last year and renewed my account 3 months ago, I paid my 2013 web hosting via my paypal account. But I received a payment today again. The last four digits of my credit card is *<em>removed*</em>, the name is *<em>removed*</em>, it was charged at *<em>removed*</em>, the amount of the charge is *<em>removed*</em> Please check for me why charged me twice, thanks Regards</p>

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ANSWERS

0

ScottM
Staff
16,266 Points
2013-02-15 5:51 pm EST
Hello lynne86,

I have removed your personal information from the question as this is a public forum. To correct the billing issue, you will want to contact our billing department at billing@webhostinghub.com. Within that email you will want to give your last 4 digits of the credit card currently on file and explain that you were charged twice.

Best Regards,
Scott M

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