How can I cancel my domain registration ?

Asked by:
Thierry / 38 Points
Time:
2013-08-25 4:50 pm EST
Category:
Billing
Hits:
403
I want to stop renewing one of my domains.
I found this:
Once you have logged into AMP, to cancel your domain:

Under "Account & Billing," click on Details
Under "Active Subscriptions" click on the Gray X under "Actions" by the domain you want to cancel
Confirm you request by hitting Submit

But this is totally inaccurate: there is no X anywhere in the interface.
So ? What is wrong here ?
Please help.
Thanks

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

johnpaulb-whh2
Staff
12,339 Points
2013-08-26 4:32 pm EST
Hello Thierry,

Thank you for contacting us, I will update the article as soon as possible.

At this time, you would have to contact live support to set your domains to expire, they are available 24/7.

Then, when the renewal date comes up, the domains would just be released.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Need More Help?

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.
}