I need to cancel my hosting, but keep my doman. I am not currently using the hosting.

Asked by:
danieljamesjones / 5 Points
Time:
2013-08-13 12:29 pm EST
Category:
Billing
Hits:
233

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ANSWERS

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JacobN
Staff
3,661 Points
2013-08-13 12:46 pm EST
Hello Daniel, and thank you for your question.

I see that your account just renewed today, sorry to hear that you need to cancel your hosting package with us. Was there anything that you needed support wise that we could assist you with to consider staying on board?

If not, you can keep your domain registration active while closing out your hosting account. You'd want to review our article on how do I cancel my hosting account for a bit more information.

Ultimately you'll want to speak with our billing department by either calling in or submitting a ticket to them at billing@webhostinghub.com for further assistance with this.

If you had any other questions or concerns at all, please let us know!

- Jacob

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