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Asked by:
jennjen / 5 Points
Time:
2013-07-08 1:35 am EST
Category:
Billing
Hits:
245
I didn't pay my renewal fee and my site was taken down. I have now paid it about 2 hours ago and my site is still down... can you please fix this?

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ANSWERS

0

johnpaulb-whh2
Staff
7,094 Points
2013-07-08 3:46 pm EST
Hello jennjen,

Thank you for your question. We are happy to help, but we will need more specific information, such as your domain name.

Also, keep in mind, if your hosting account or domain name lapsed and was renewed today, it may take up to 24 hours to propagate to the world.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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