Why again am I not able to update my awstats!!!

Asked by:
JEHOLST / 5 Points
Time:
2013-08-15 12:58 am EST
Category:
Billing
Hits:
284

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ANSWERS

0

johnpaulb-whh2
Staff
8,912 Points
2013-08-15 9:22 am EST
Hello JEHOLST,

Thank you for your question. I checked your awstats in cPanel and they are up-to-date, today's stats will not show until tomorrow.

When you update stats, it shows the date it was last updated.

As a test I updated them and it is showing: 15 Aug 2013 - 09:12 (eastern time).

Did you receive an error message? Can you provide the full error?

The only time the stats may not run, is if the server is currently processing them, since they are updated periodically (usually in off-peak hours). In this case, there is no need for you to update them, as it will show the updated stats when the process completes.

If you are seeing old information, it may be cached in your browser. Clearing your browser cache can help pull up-to-date information from the server.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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