Why I can't visit my cPanel?

Asked by:
stevebao / 5 Points
Time:
2013-09-27 5:04 am EST
Category:
Billing
Hits:
362
https://secure.webhostinghub.com/index/cpanellogin/id/1196885/redirect/1

I have input the right username and paswords, but I only see

https://secure34.webhostinghub.com:2083/login/

nothing.

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ANSWERS

0

JeffMa
Staff
1,808 Points
2013-09-27 7:41 am EST
https://secure34.webhostinghub.com:2083/login/ is indeed the correct format for logging into cPanel on one of our servers. Be sure that the username and password are correct that you are entering. If you need to reset your cPanel password, the following instructions will help you:

How to reset your cPanel password from within AMP

Also be sure that your username is correct. This article will help you obtain that:

What if I forgot my cPanel username?

If you are still unable to log in after resetting your password and ensuring that your username is correct, you may need to contact technical support to ensure everything is alright on your account.

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