Thank you for your question. Unfortunately, we do not offer Web Disk in a shared environment, since it is a security risk.
You still have full access to your files using FTP, or File Manager in cPanel.
If you have any further questions, feel free to post them below, or contact live Tech Support.
They are available 24/7 via:
Phone: 877-595-4482 x2
Chat (there is a link on the top right).
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