Can't log into cPanel

Asked by:
liana / 5 Points
Time:
2011-09-03 3:23 am EST
Category:
Cpanel
Hits:
1,348
Hello,
I bought a domain name two days ago but now I am unable to log on to my cpanel. I get asked for my password over and over again by the cpanel page, even though I checked my signup form carefully and it is the correct password. I also made sure caps lock was off. How can this issue be resolved?

Thank you in advance

To ask this user for more information, please first login.

To submit an answer, please login.

Best answer chosen by Web Hosting Hub staff

0

bradm
Staff
1,243 Points
2011-09-03 8:42 am EST
Hi liana,

Sorry about the login issue you're having, I'm sure we can get this resolved for you quickly.

1. Be sure you are entering your cPanel username all lowercase

If that does not help, I recommend reviewing this article:
What is the Difference between cPanel and AMP?

At the very end of the article, there are links that will help you reset your cPanel password.

That should do it, but let me know if you need any further help at all!

Thanks,
- Brad

To submit a comment on this answer, please first login.

Want to share this Question?

News / Announcements

Update to SSL Certificates - Certificate Warnings
1969-12-31 11:00 am EST
Hits: 692

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.