cPanel links do not work

Asked by:
reifler / 8 Points
Time:
2012-02-10 10:59 am EST
Category:
Cpanel
Hits:
498
NONE of the cpanel links work.
The connection has timed out
The server at secure22.webhostinghub.com is taking too long to respond.

To ask this user for more information, please first login.

To submit an answer, please login.

Best answer chosen by Web Hosting Hub staff

0

ChristiNi
Staff
9,518 Points
2012-02-10 11:11 am EST
Hello reifler,

I'm sorry you're having trouble logging into the cPanel. I was able to log into your cPanel without issue, so this appears to be a connection issue between you and the server rather than an issue with the server itself.

Can you please give us more details about the issue with cPanel? Are you able to log into the cPanel but having trouble seeing the home page or some other area of cPanel?

If you're not able to log in, can please provide the URL(s) you are using to log in? Have you tried using one of the cPanel proxy URLs (cpanel.yourdomain.com or cpanel.secure22.webhostinghub.com )? If you are trying to log in from behind a firewall or security software, it's possible that the standard cPanel ports are being blocked by your computer or network and the proxy URLs will use a different port.

We look forward to assisting you in resolving this issue as quickly as possible.

Regards,

Christi N.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.