Custom 404 not found page

Asked by:
amellen / 18 Points
Time:
2013-09-26 5:46 am EST
Category:
Cpanel
Hits:
1,521
Hi there,
I tried to set up a custom 404 not found page through cpanel for my account, however, it doesnt seem to be working. Instead, I seem to be just getting the standard 404 not found error page. I don't know what I'm missing!
My website is:
www.mellencompany.com
Thanks for your help!

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

JeffMa
Staff
2,342 Points
2013-09-26 2:52 pm EST
If you created it in cPanel, sometimes depending on how your site is coded, it does not write the correct information to your .htaccess file. To fix this, you may manually place the following into your .htaccess file:

ErrorDocument 404 /path/to/your/404.shtml

Simply adjusted the path to be correct to the location of your 404 page. This will allow your 404 page to show correctly.

To submit a comment on this answer, please first login.

Want to share this Question?
Need More Help?

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.
}