I cannot log into AMP

Asked by:
Maggie / 10 Points
Time:
2014-04-28 4:37 am EST
Category:
Cpanel
Hits:
35
I have followed the instructions to log onto AMP, and changed my password a number of times, but it won't let me log on (I am using the correct email address).
Please help!

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

johnpaulb-whh2
Staff
9,661 Points
2014-04-28 9:24 am EST
Hello Maggie,

Thank you for your question. If you are unable to login to AMP, even after attempting to reset your password, I recommend contacting Live Tech Support, so they can troubleshoot the problem , or attempt to reset the password for you.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

To submit a comment on this answer, please first login.

0

Da_Jeffrey
2014-12-04 6:42 pm EST
Have the same problem that seems to recur year after year when it comes time to renew. Logging into cPanel is not a problem, but AMP is. I traced the problem to my use of Dashlane security and password manager. Mess up a few times and the tic-tac-toe 3 x's in a row gets sent then the username and password fields are cleared and voila it refuses to log you in. Best to clear all caches and delete all password manager automatic interactions and do the login on a clean cache -- and manually! Found this to be very frustrating -- and no permanent solution either.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.