No 'reset password' link in AMP

Asked by:
jfslocum / 10 Points
Time:
2012-06-29 10:03 pm EST
Category:
Cpanel
Hits:
587
I forgot my cpanel password. No biggie - I searched support and found this page:

http://www.webhostinghub.com/support/website/website-troubleshooting/lost-cpanel-password

I tried to follow the instructions, but under my 'active subscriptions' there is no link for 'reset password.' I can't find any other articles listing alternate ways to reset my password. What's going on?

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

ScottM
Staff
13,229 Points
2012-07-02 9:13 am EST
Hello jfslocum,

I am not showing an active cpanel account under your account, only a domain only account. That is why there is no link to reset the password in the AMP.

Domain only AMP accounts let you only manage the information on the domain as well as billing information.

I hope this answers your question. If you have any more questions or information specific to the issue please leave a comment below so we can further assist you.

Best Regards,
Scott M

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.