Trouble resetting cPanel password

Asked by:
amadeuz / 5 Points
Time:
2012-02-29 6:37 pm EST
Category:
Cpanel
Hits:
465
Hello friend, i cant log in in my cpanel
i do it,

....
Under "Active Subscriptions", locate the account you would like to reset the cPanel password for and click "Reset Password" underneath it
Type in your new password twice as requested, and then click "Submit" ....


but the password is always invalid

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Best answer chosen by Web Hosting Hub staff

0

ChristiNi
Staff
9,518 Points
2012-03-01 8:59 am EST
Hello amadeuz,

I'm sorry you are having trouble resetting your cPanel password. There was a slight issue with the cPanel software on the server that houses your account. This has been resolved by our Systems Team and you should now be able to reset your password through AMP and log into your cPanel account.

Please let us know if you have any questions or need further assistance.

Regards,

Christi N.

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