I'm sorry you had trouble accessing your cPanel. While looking into this for you I saw that you were able to obtain this information from our Support Department. I just wanted to follow up with to make sure you have all the information you need to begin using your account.
In the future if you need to retrieve your technical information (including your cPanel username and direct links for cPanel) step-by-step instructions can be found in our Finding your Technical Information in AMP article.
Please let us know if you have any additional questions or need further assistance.
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