Thank you for your questions about moving your website files and databases. I'm sorry to hear you have had a bad hosting experience, but I'm happy to hear you are considering switching to Web Hosting Hub.
While we are not able to directly assist with transferring your website, we do have a quite a bit of documentation here in the Support Center that will walk you through the process.
Please let us know if you have any additional questions or need further assistance.
ChristiNi, You have not answered the question, I am also interested in the question. Can your colleagues to move a site (I'm not an expert on the transfer of sites and do not know how to move a database, etc.) to your hosting. Thank you