There are certain DNS records that cannot be edited through the Simple DNS Zone Editor in your cPanel (e.g. CNAME records for mail, www, cPanel, A record for your domain). If you wish to make changes to a DNS record that you do not have access to in the Simple DNS Zone Editor, we will be happy to make those changes for you. Please submit your request via a verified email (include either the AMP password or last 4 digits of the credit card on file) to firstname.lastname@example.org. Please be sure to include the domain to be modified and details on the records that need to be change.
Please let us know if you have any additional questions or need further assistance.
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