Change A records and CNAME records

Asked by:
Riversrunthroughus / 5 Points
Time:
2012-04-20 7:57 pm EST
Category:
Dns Nameserver Changes
Hits:
2,199
My website server tells me that my account with webhostinghub does not appear to have the required abilities to change my domain's DNS Zone ( A, CNAME) Records.

Is this true?

V--

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

ChristiNi
Staff
13,688 Points
2012-04-23 8:20 am EST
Hi V,

There are certain DNS records that cannot be edited through the Simple DNS Zone Editor in your cPanel (e.g. CNAME records for mail, www, cPanel, A record for your domain). If you wish to make changes to a DNS record that you do not have access to in the Simple DNS Zone Editor, we will be happy to make those changes for you. Please submit your request via a verified email (include either the AMP password or last 4 digits of the credit card on file) to support@webhostinghub.com. Please be sure to include the domain to be modified and details on the records that need to be change.

Please let us know if you have any additional questions or need further assistance.

Regards,

Christi N.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.