DNS and IP Address

Asked by:
HubFans / n/a Points
Time:
2014-02-12 10:27 pm EST
Category:
Dns Nameserver Changes
Hits:
845
After your attack I now have no Email or website and I don't understand what a DNS is or what I am supposed to do with the IP address you have given me or where I am supposed to do whatever it is I am supposed to do. For and organization that prizes itself on customer support, you not living up to your reputation on this occasion.

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

arnelc
Staff
13,204 Points
2014-02-12 11:06 pm EST
Hello,

Apologies for the confusion and issues you may be facing with your website. The attack basically affects an address, so one of the more efficient ways to fix the problem is to simply change that address (also typically known as the IP address). You were given the address so that you could change your settings if you were using the IP address with settings for an application that you might be using with your website.

The IP address is needed when you register a domain with a different registrar and they need to point to our server using the IP address. However, if you are NOT using the address for an application or domain name server requirements, then you wouldn't have to worry - you would have no need to change your IP address. If you are using only your domain name for various settings, then it will automatically change and you would have no need to make any address changes yourself.

I hope this explains it for you. For more information, please review our DNS and Name server articles.

Kindest regards,
Arnel C.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.