Problem transferring DNS

Asked by:
gandfscott / 5 Points
Time:
2013-03-22 9:01 am EST
Category:
Dns Nameserver Changes
Hits:
339
Hi
I've tried transferring Nameservers from Namecheap to webhostinghub over a week ago, however they're still not showing up as transferred. I've done this dozens of times previously without any problem.

Do you have any suggestions what I need to do? I've created an addon domains for my domains on webhostinghub and checked the nameservers are correct in Namecheap, so not sure where to go to next.

Thanks for your help.

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ANSWERS

0

johnpaulb-whh2
Staff
9,228 Points
2013-03-22 9:36 am EST
Hello gandfscott,

Thank you for your question. We would need the domain name to provide a specific answer, but here is a link to our video on updating your Nameservers with Namecheap.

I checked all of your addon domains, and the nameservers are all pointed to us successfully, with the exception of the one registered with godaddy that is hosted with hostgator.

If you have any further questions, feel free to post them below, or contact live Tech Support.

They are available 24/7 via:
Email: support@webhostinghub.com
Phone: 877-595-4482 x2
&
Chat (there is a link on the top right).

Thank you,

-John-Paul

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