Account not yet authorised for use?

Asked by:
HubFans / n/a Points
2014-05-08 5:15 am EST
Domain Names
Good morning all.
I registered a domain name and purchased some space to host a site last night approx 9:00pm uk time. I have receive the initial confirmation emailing explain my case is waiting to be reviewed but I have not had any confirmation that I can now use my account?


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2,342 Points
2014-05-08 8:06 am EST
As the confirmations team is not here 24/7, it can sometimes take a little while to confirm your account if the order is placed during their off hours. They should confirm your account at some point today. If you like, you may also call technical support in which they will be able to connect you with the confirmations team to confirm your account if done during confirmations' working hours.

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