If you're having issue registering a new domain name using your free domain credit, please contact our support department directly by either calling us or starting a live chat from the link at the top of our site, or you can submit a support ticket so that we can look into what might be the issue.
In order to submit a ticket, please shoot an e-mail to (firstname.lastname@example.org) being sure to include your username, and the original cPanel password of your account or the last 4 digits of the credit card on file for verification.
Please let us know if you have any further questions at all.
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