How to use my URL with office365 account

Asked by:
HubFans / n/a Points
Time:
2016-06-09 1:29 am EST
Category:
Domain Names
Hits:
166
I have set up a hosting package with your company and can't figure out how to make my office 365 account use the URL I have set up. So I want my office365 account to be user@astronomicalsolutions.com instead I have user@astronomicalsolutions.onmicrosoft.com. When I go through the office365 Admin panel I get the following error message "This domain name is not compatible with Office 365, please verify that you have typed the domain name correctly or use a different domain name that is similar to fourthcoffee.com"

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ANSWERS

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johnpaulb-whh2
Staff
11,864 Points
2016-06-09 3:32 pm EST
Hello,

Thank you for your question about using your URL with an office 365 account. If your organization purchased Office 365 prior to March 9, 2015, you can follow the guide here.

That link also states "If you purchased Office 365 after March 9, 2015, use an Office 365 website hosting partner."

Thank you,
John-Paul
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