I'm sorry you're having trouble setting up an A record for your Addon domain. When you create an Addon domain in your cPanel, the A record is automatically created. Unfortunately, the Simple DNS Zone Editor in cPanel does not have access to that A record.
We will be happy to make this change for you. Please send an email to email@example.com with the domain name and the IP address the domain should be pointed to. Be sure to include account verification with either the AMP password or the last 4 digits of the credit card on file.
Please let us know if you have any additional questions or need additional assistance.
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