hanyaoreo.com domain issue

Asked by:
sagech / 5 Points
Time:
2013-05-15 6:17 am EST
Category:
Domain Pointing
Hits:
1,202
There was a server migration done by webhostinghub last week due to disk space issue.

Whenever I visit hanyaoreo.com, I sometimes arrive at the old server, and sometimes I arrive at the new server. Was the server migration not done completely?

To test this, http://hanyaoreo.com/oldsite.php can be loaded on the old site. It cannot be loaded on the new site because it does not exist. Here is the temporary URL of the new server http://whub30.webhostinghub.com/~XXXXXXX/oldsite.php

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

johnpaulb-whh2
Staff
7,075 Points
2013-05-15 10:14 am EST
Hello sagech,

Thank you for your question. I checked into this issue and your Dedicated IP address was not moved over successfully. It has been corrected and is working for me now.

Since this is a public forum, It is not safe to post account specific information here, such as your Temp URL as it includes your username. I have X'd out your username for security purposes.

I recommend contacting live support if you have any further issues regarding this account move. That way you can provide account specific information in a secure manner.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

To submit a comment on this answer, please first login.

Want to share this Question?

News / Announcements

Update to SSL Certificates - Certificate Warnings
1969-12-31 11:00 am EST
Hits: 649

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.