Email setup error help!

Asked by:
HubFans / n/a Points
Time:
2015-02-12 5:53 pm EST
Category:
Email Client Setup
Hits:
24
This is the error I get when I try to set up a new email server through Cpanel:

error Error
File open for /home/******87/etc/learningobjective.biz/passwd failed with error No such

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ANSWERS

0

johnpaulb-whh2
Staff
11,864 Points
2015-02-12 6:11 pm EST
Hello,

Thank you for your question about an error when setting up a new email account. I looked in your account and noticed the etc ( /home/******87/etc/) folder missing from your account.

After creating a folder named etc in your public_html folder, I was able to create a test email account. (I deleted it after).

You should be able to successfully setup a new email account at this time.

If you have any further questions, feel free to post them below.

Thank you,
John-Paul

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