Thank you for your question. Here is a link to our guide on what to do if an email is returned.
There are many reasons why an email can be rejected, so they must be handled on a case-by-case basis.We are happy to assist you, but would need to review the full bounce message to provide a specific answer.
Feel free to forward bounced emails to firstname.lastname@example.org for review. We will investigate the issue, and reply to your email upon resolution.
If you have any further questions, feel free to post them below.
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