Delayed Forwarding of some E-Mail

Asked by:
HubFans / n/a Points
Time:
2014-12-04 6:37 pm EST
Category:
Email Troubleshooting
Hits:
112
In the past I have had an e-Mail not show up in my forwarded box until a day later. Example: 5 e-Mails sent to domain mail box (A, B, C, D, E) Four of them get forwarded (A, B, D, E) but C doesn't show up in the forwarded mailbox until the next day. Within the last week it is happening more frequently. Today (12/4) I received 4 that were time stamped on 12/2 and 9 that were time stamped on 12/3, hours before my last e-Mail check last night.
Anyone have any ideas?

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ANSWERS

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johnpaulb-whh2
Staff
12,339 Points
2014-12-04 7:10 pm EST
Hello,

Thank you for your question. It is difficult to say without looking at the specific emails, but it could be a possible greylisting.

Greylisting/Message Deferred:
Typical messages due to greylisting will usually refer to an email message being "deferred." Greylisting is a methodology utilized by some mail servers to deter spam. If you send a message to a server that uses greylisting and you are not on that server's whitelist the receiving server will "temporarily reject" that message and will often return a message that is formatted very similar to a bounce back but will list the error as temporary instead of permanent. The sending server will attempt to resend the message at a later time, but the recipient will experience a delay in receiving the message. The best way to avoid greylisting is to ask anyone who uses greylisting on their server to add you to their whitelist so they can receive messages from you without delay.

For more specific information, feel free to contact Live Tech Support. This will allow them to review the email logs for the specific message that is being delayed.

Thank you,
John-Paul

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