2012-12-10 9:27 am EST
Currently, there are no known issues with the server your account is on. In order for us to check this, we will need the email address that is not working, login credentials to test the email, and what program you are using to access your email. Unfortunately, because this is a open forum that people can read online, you will want to contact support either by chat, phone (1-877-595-4482 ext 2), or by email (firstname.lastname@example.org). Please give tech support the exact steps to replicate the problem. Please include any login credentials and/or links we will need to replicate the problem and we can further help. Sorry for the trouble.
2012-12-10 9:33 am EST
Thank you for your question. I looked into this further, and I am able to send a test email from your server and to a recipient @aasportsacademy.com.
If you are still experiencing issues, I recommend contacting live support so they can troubleshoot in real time?
They are available 24/7 via:
Phone: 877-595-4482 x2
Chat (there is a link on the top right).
If you have any further questions, feel free to post them below.
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