That is not a default behavior with the webmail. You may want to check the email client you are using to see if it is autoforwarding for you. If you cannot find that setting, please contact our support department at email@example.com so they can help troubleshoot the issue. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password. Also include your account name, the email address in question and any credentials necessary to get into the email account.
Please do not post any of that information here as it is a public forum.
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