How does mail.domain get pointed to new host

Asked by:
levy99 / 44 Points
Time:
2012-05-06 9:55 am EST
Category:
Email Troubleshooting
Hits:
1,671
Since both my former host and you guys use mail.domain.com for the incoming and outgoing mail servers, what causes the mail to go to one host or the other. I know I can force this by using the actual server but if I use the generic form of the server (mail.domain.com) what causes the mail to go to one server or the other?

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

ChristiNi
Staff
13,688 Points
2012-05-07 8:42 am EST
Hi levy99,

Which server your mail goes to will depend on which Nameservers you have your domain pointed to and the DNS records set up there. mail.comain.com is a CNAME that is automatically created for your main domain when the system creates your account. That CNAME is also automatically created for any Addon domains you create in cPanel. The mail CNAME created here is automatically pointed to the domain name so it resolves to the same server as your domain.

Please let us know if you have any additional questions or need further assistance.

Regards,

Christi N.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.