I can send emails but cannot receive emails

Asked by:
lnpa00 / 5 Points
Time:
2012-11-08 12:31 pm EST
Category:
Email Troubleshooting
Hits:
412
I can send email from my account but when I use my hotmail to send to my hub email address it is immediately rejected. I get a non delivery notification. I use the Hotmail to see if I could receive emails to my Hub acct.

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ANSWERS

0

johnpaulb-whh2
Staff
9,026 Points
2012-11-08 12:56 pm EST
Hello lnpa00,

Thank you for your question regarding rejected email. We would need to review the rejected email to tell you specifically why it is failing.

I recommend forwarding the email to Tech support so they can review the full bounceback message, and the logs on the server.

You can email them at: support@webhostinghub.com

When you send an email to that address it creates a ticket. They will email you back with a resolution after review.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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