I took a look at the account associated with your support center login, and there does not appear to be an associated hosting account. It's extremely difficult for us to troubleshoot a problem like this without seeing the actual account and the specific problem. Do you get any error messages? Are you able to use a different email client - like SquirrelMail or Roundcube? Can you give us a domain name or other specifics? If you wish for the issue to be privately handled, please contact our live tech support team (available 24/7) via phone/chat/email. All posts to the Support Center are public.
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