My email stopped working, senders are getting a bounce back message

Asked by:
keldmeyer / 5 Points
Time:
2012-03-04 12:44 am EST
Category:
Email Troubleshooting
Hits:
1,005
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<p>My mail has been working for 3 weeks, and now all the sudden it is not coming through. others are getting a message that it wouldn't go through.</p>
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Best answer chosen by Web Hosting Hub staff

0

ChristiNi
Staff
9,518 Points
2012-03-05 9:36 am EST
Hello keldmeyer,

I'm sorry you were having trouble with email. Generally, when you are having trouble with email and and there is a bounce back (message others were receiving that email wouldn't go through) you would want to forward that bounce back to support@webhostinghub.com so that our Support Team can review and advise. In your case, it looks like your domain had expired and was not pointed to our Nameservers. While looking into this for you, I see that your domain has been renewed at your registrar and the domain is now pointed to our Nameservers. Please allow 4-24 hours for email to work properly as their may be DNS propagation involved.

If you have any additional questions or need further assistance, please do not hesitate to contact us.

Regards,

Christi N.

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