I have a quick link here to an article that describes how to set your email settings. These will work for all email clients such as Outlook, Thunderbird, MacMail and smartphones.
Be sure that the username is the full email address (email@example.com vs yourname) and the password is the same as you would use to log into the account.
If you have forgotten your email password, you can learn to change it from another article we have, located here.
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