I would need to see the settings you have set up for your email client in order to help. If the email client is not connecting to the server, then I would not see any server records of failed logins. The only ones I see for that email address occurred on 9/17 and 9/18.
Please respond with the server names, username, password, and ports you are using. Be sure to set the username to the entire email address (firstname.lastname@example.org). It is a good idea to use the @ and not the + in the username.
Also, please reply with the type of device you are using to connect (computer, tablet, iphone, droid phone, etc)
Send that information to email@example.com. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password.
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