email blocked from specific client

Asked by:
rblount2 / 5 Points
Time:
2013-06-18 10:25 pm EST
Category:
Email
Hits:
1,019
I have a client, using an email address I set up through WeHostingHub. The emails are not coming in from a particular client (client H). She is getting emails and sending emails with no problems to everyone except for Client H. When client H tries to email her, it bounces back with a message "Said it was bad destination or host"

Thank you,
r

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

johnpaulb-whh2
Staff
9,105 Points
2013-06-19 9:46 am EST
Hello R,

Thank you for your question. We have an article that explains what to do if an email is returned. Essentially there are many reasons an email can bounce, and they must be handled on a case-by-case basis.

I looked up the error and it is somewhat vague, so we need to review the entire bounce message. You can forward bounced emails to Live support at: support@webhostinghub.com for review in the future, which creates a ticket.

We will email you back with a resolution after reviewing the email.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.