How do I set a CNAME for my MAIL subdomain to point to ghs.google.com?

Asked by:
alanrabello / 31 Points
Time:
2012-02-15 4:51 am EST
Category:
Email
Hits:
2,587
How can i change the CNAME record NAME: mail.mydomain.com to have the CNAME value ghs.google.com

I need this to use my google apps adress.

To ask this user for more information, please first login.

To submit an answer, please login.

Best answer chosen by Web Hosting Hub staff

0

bradm
Staff
1,846 Points
2012-02-15 10:13 am EST
Hi alanrabello,


Your cPanel includes a feature to add CNAME records, however, because the mail.mydomain.com subdomain already exists, it will not allow you to edit it. The feature in cPanel can only allow you to add new records, not edit existing records.


To update a CNAME for a subdomain that already exists:
To create a CNAME for mail.mydomain.com, you'll need to contact our Support Department and request the change. To do this, you can email support@webhostinghub.com with your request. As our Support Team will need to make changes to your account, they will need for you to authorize the changes. You can do this by including in your email either the last 4 digits of the current credit card on file or with your current AMP password.


If you're working with Google Apps, you may need to update MX records as well (if you haven't done that already). If you get to this step, be sure to read How to Modify your MX Records for help with changing your MX records to working with Google Apps.


I hope this helps answer your questions! Feel free to update your question or post a comment if we can help any further.

Thanks!
- Brad

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.