Community Q&A:

My email is not working

Asked by:
ivanmute / 5 Points Time:
2013-02-12 1:10 am EST Category:
Email Hits:
405
I set up my email account and tried to send mail to it and it failed!

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ANSWERS

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ScottM
Staff
16,266 Points
2013-02-12 1:18 am EST
Hello ivanmute,

I checked your domain name and it is not yet pointed to our servers. Any emails sent to an address on the domain will attempt delivery to the current server.

Although you can create email accounts on your hosting account with us right away, they will not be able to receive email until the domain is pointed to our servers.

To point to our servers, you will want to give the current DNS manager our nameserver names, they are ns1.webhostinghub.com and ns2.webhostinghub.com

Best Regards,
Scott M

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