Spam zip files are being emailed to me

Asked by:
HubFans / n/a Points
Time:
2015-02-26 6:10 pm EST
Category:
Email
Hits:
62
Hi there,

im getting 5+ spam emails a day that have random zip files attached to them, can you please look into this. I never received these before and since switching email hosts I now get them regularly,

CHeers,

Lucy

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ANSWERS

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johnpaulb-whh2
Staff
11,864 Points
2015-02-26 6:20 pm EST
Hello Lucy,

Thank you for contacting us about Spam being emailed to you. I can relate to your concern, as spam is a major headache for everyone.

Our Spam Prevention section goes over several way to reduce the amount of spam you receive. I recommend using Spam Assassin at the least.

I also noticed an email address (info@) listed in your public WHOIS record, and on your website in plaintext. Keep in mind this can cause spam and you may want obfuscate the address on your site with a CAPTCHA type system, and use privacy on your domain.


I'd be happy to review any spam emails you may receive, since they must be handled on a case-by-case basis. If you do not want to post them here in the public forum, feel free to submit them in a ticket to Live Support.

If you have any further questions, feel free to post them below.

Thank you,
John-Paul

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