URGENT!! maximum size of an email message

Asked by:
HubFans / n/a Points
Time:
2015-05-27 12:00 pm EST
Category:
Email
Hits:
55
The maximum size of an email message on Web Hosting Hub servers is 50MB but we cannot send email with more than 30 Mb. We would to know why it is happening and how to fix it. Thank you.

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

arnelc
Staff
16,171 Points
2015-05-27 12:59 pm EST
Hello,

Sorry for the problem with the max email sizes. I investigated this and tried to send a large email to my gmail account. Unfortunately, the size limitation for Gmail is 25 MB. I also tested this with two HUB server accounts - a test account on your server and another Hub account using two attachments that add up to 48 MB. Your email account was able to both receive AND send the attachments to the account that was capable of receiving (and sending) 50 MBs worth of attachments.

The problem appears to be that your email recipient was NOT able to receive attachments over 30 MB. You will need to find a way to reduce the size of the attachment, send it in several pieces, or use another avenue (eg Dropbox) so that your recipient can get the file.

I hope this helps to answer your question, please let us know if you require any further assistance.

Regards,
Arnel C.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.