I need to recover my emails. I have deleted & recreated my email profile

Asked by:
HubFans / n/a Points
Time:
2017-06-30 8:00 am EST
Category:
Everything Email
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29
I had to delete & recreate my email profile. now all my previous emails are gone. i need to recover them for my business. help!

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ANSWERS

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johnpaulb-whh2
Staff
11,851 Points
2017-06-30 8:56 am EST
Hello,

Thank you for your question regarding recovering deleted emails. If you used POP for mail settings then you may have then stored in a client (such as outlook, mac mail, smart phone app) somewhere. I recommend checking these devices first, just to be sure. If you have them it is possible to re-upload them to the server.

If you used IMAP for email, then the emails were stored on the server and are most likely gone. If you have a complete backup available, or subscribe to our automated backup service (and this happened within the last 24-36 hours) you can request a restoration.

Thank you,
John-Paul

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