2013-04-10 9:27 am EST
We would be happy to diagnose what the problem is with receiving your email >. Unfortunately, we will need the sending and receiving email addresses and the subject of the lost email so we can look through the email logs. Because this is a public forum you will want to send this information to tech support.
In the meantime you may want to test your email. Try the following:
1. Check your domain status and whois. Its possible your domain may not be registered.
2. Check your Nameservers and DNS. If your domain does not point to our server, email will not work on our server.
3. Check your webmail. You may have the emails in your webmail and not your email client.
4. Check your email settings. Its possible for some reason you r email settings may not be correct.
Sorry for the inconvenience.
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