530 Login authentication failed

Asked by:
jaebaeli / 10 Points
Time:
2012-12-12 1:01 am EST
Category:
File Management
Hits:
937
same issue, although i have changed nothing. The only difference is this is the first time i used my FTP program(filezilla) since moving to a different city. I am, by the way an American in New Zealand. I moved from Tapanui to Dunedin. Same internet provider, same router, same computer, same program, same login, no changes. tried the configure wizard over and over with different settings. It still won't work.

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ANSWERS

0

johnpaulb-whh2
Staff
9,051 Points
2012-12-12 9:41 am EST
Hello jaebaeli,

Thank you for your question. I don't want to post too much information here, but I see the Systems team sent you an email with specific information. I recommend reviewing that email and responding to them regarding this.

If you have any further questions, feel free to post them below, or contact live Tech Support.

They are available 24/7 via:
Email: support@webhostinghub.com
Phone: 877-595-4482 x2
&
Chat (there is a link on the top right).

-John-Paul

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