FTP error 550

Asked by:
Debra / 10 Points
2012-03-13 9:48 am EST
File Management
Error 550 come up now

I am trying to unload a file from my computer and I keep getting this Error message "the remote server returned an error (530) not logged in. I am log into my Cpanel. I am trying to upload a FTP file. Thank you for the help on Error 530 but not I am getting Error 550 file not found, no acess. can you help me fill out the information my software is asking to acessing my web file. These are the field i have to fill out.
2. Host
3.Username I use the username for Cpanel newbal5 and not my email for amp
4.which password i use the one for cpanel
5FTP Path

If you could help give the software the information to upload my Website I would be so Thankful

Debra Thompson

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Best answer chosen by Web Hosting Hub staff


13,688 Points
2012-03-13 10:30 am EST
Hi Debra,

I'm more than happy to help with your FTP settings (also outlined in our FTP Getting Started Guide):

1. FTP Port: 21
2. Host: (your server name since your domain is less than 24 hours old)
3. Username: Your cPanel user name
4. Password: Your cPanel password
5. FTP Path: public_html (if you are uploading files for your main domain). If you are uploading files for an Addon domain, or for more information, please see our article on: where to upload files

Please do not hesitate to contact us if you have any additional questions or need further assistance.


Christi N.

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