Thanks for posting your questions. I'm more than happy to assist you today. When you are using your cPanel username - it will automatically take you to the root folder for your account. However, you'll want to place the files in the /public_html folder. So let's go over the basic settings:
Once you are connected via Adobe Contribute, it will publish the files to the public_html folder. And it should move all the files it needs to the directory.
Yes, it's best to use the built in FTP within the software you are using. You could use file manager in cPanel, however many programs will change links and settings based on the publishing destination for you.
I hope this helps! If you need further assistance please feel free to contact us.
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