Having problems accessing FTP

Asked by:
rasha17 / 5 Points
Time:
2012-04-09 2:17 pm EST
Category:
File Management
Hits:
387
I can not access my account via FTP. I have tried every way suggested using Filezilla and even downloaded the setup form but account keeps failing. I even turned my firewalls off and nothing works.

thanks,

To ask this user for more information, please first login.

To submit an answer, please login.

Best answer chosen by Web Hosting Hub staff

0

ChristiNi
Staff
13,688 Points
2012-04-10 8:14 am EST
Hello rasha17,

I'm sorry you're having trouble connecting via FTP. Are you seeing any error messages when you try to use FTP? If so, can you please give us the exact error message you are receiving? Also, please make sure you are using the settings outlined in our FTP Getting Started Guide.

If the issue continues, please feel free to update your question or add a comment below with the FTP settings you are using:

FTP Host
FTP Username
Port Number

Thanks,

Christi N.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.