I'm sorry to hear about the issue you're having. I looked into this for you and had our Systems team resolve the issue.
If you're curious to know, the folder created was owned by the "root" user, and not your cPanel user. Thus, you actually didn't have permission on the server to upload any files into it.
I uploaded a test file and it worked successfully. Please test yourself, and be sure to let us know if there is anything further we can do to help.
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