updating website

Asked by:
SteveS / 5 Points
Time:
2012-10-10 12:03 pm EST
Category:
File Management
Hits:
432
Just made changes to my site using CoffeeCup site designer - the program tells me the site has been 're-synced' to Web Hosting Hub, but can't get the changes to show up online. I haven't changed the FTP account settings, and they've worked in the past. Wondering what else to try.

To ask this user for more information, please first login.

To submit an answer, please login.

Best answer chosen by User

0

ScottM
Staff
13,342 Points
2012-10-10 12:10 pm EST
Hello SteveS,

I am not seeing any files uploaded within the last week. We can certainly test your settings from our side using FTP connection programs to see if there is any kind of error or miscommunication.

To do so, you would need to contact our support department at support@webhostinghub.com with the request and all connection setttings that CoffeeCup is using. Also include any error messages (if any). Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password.

Best Regards,
Scott M

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.