What is my FTP password

Asked by:
tedstrauss / 5 Points
Time:
2012-01-26 6:26 pm EST
Category:
File Management
Hits:
1,102
I am the webmaster for the new site for which we have set up hosting with you, www.johndepewwoodart.com. When I go to the AMP, it says the FTP password is "hidden for security". Is there somewhere else I can find this if I have access to the AMP? Or could you send it to the owner, John Depew, at the eMail he used to set up the site, millrivertree@aol.com?

When I try to upload a file, I get a message saying the password is invalid - I have been using the AMP password....

Thanks so much!

Ted Strauss

To ask this user for more information, please first login.

To submit an answer, please login.

Best answer chosen by Web Hosting Hub staff

0

ChristiNi
Staff
13,688 Points
2012-01-26 6:31 pm EST
Hello Ted,

Thank you for your question about your FTP password. Your cPanel user name and password (not the same as your AMP credentials) acts as an FTP account as well. The password you are looking for is your cPanel password. If you need to, you can easily reset your cPanel password through AMP. For more information on using FTP, please see our FTP Getting Started Guide.

If you have any questions or need further assistance, please do not hesitate to contact us.

Regards,

Christi N.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.