What is the FTP address for this web server account?

Asked by:
dmakproductions / 5 Points
Time:
2013-03-20 3:22 pm EST
Category:
File Management
Hits:
292
I am trying to set up the FTP features in Dreamweaver CS6 and it's asking me for the FTP address for the web server account. I tried using ftp.(sitename).com but it wasn't working. Does anyone have some insight??

Thanks!

-Joe

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ANSWERS

0

arnelc
Staff
13,582 Points
2013-03-20 9:55 pm EST
Hello Dmakproductions,

You will need log into your Account Management Panel (AMP) first. Then find the link for the Technical Details on your account. Yuo can use server name so that it looks like this:

whub##.webhostinghub.com (This is for west coast servers)
ehub##.webhostinghub.com (East Coast servers)

Note that the ## would replaced by the server number. You can find that in your AMP. Additionally, you should be able to user you domain name for that address eventually, but it requires that the domain name servers be pointed to our servers. Check out this article for more information on that issue:

Changing My Name servers

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.

Regards,

Arnel C.

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